Customer Rating: 
Summary: Dremel 10.8-volt cordless tool
Comment: This version of the Dremel cordless tool is far superior to the older versions. It has much higher torque and the battery will last much longer. The charger will not ruin the battery if left in for extended periods. That is a big plus. In short, this is a great little tool.
Customer Rating: 
Summary: Great product
Comment: Amazon is one of my favorites places to shop online. This product is excellent quality and reputation. Price and shipping was another reason to get it. Item works great and what I like is its portability.
Customer Rating:
Summary: Excellent Tool
Comment: This is my third Dremel rotary tool but the first wireless. It is a little heavy but the battery have a lot of power. comes with a good variety of accessories very standard for a lot of activities. very good price for the tool
Customer Rating:
Summary: Pictured is NOT what i recieved
Comment: This product comes in a small box...way too smal for that nice carrying case, instead i got a little bag for all the attachments and the Dremel...ordered mainly for the fact it came in a solid case or so i thought...prolly wil not order from here again. Hoping the dremel is the one pictured and not something else but its a Christmas gift so i cant open it to find out
Customer Rating:
Summary: By Far The Best Cordless Choice
Comment: First let me say that I am not a craftsman by any means, but have studied and purchased tools for many years. This tool has become one of my favorite tools in a short period of time. Here are some of my reasons.
1) Customer service.
I had to call in because I didn't understand something on the unit and could not figure out the manual, and received a live person and the answer I needed in 1 minute!!! Unbelievable!! When I was at Menards looking for attachments to add to this unit, the sales people there didn't know squat, but I was able to get Dremel customer service on the phone after about a four minutes wait. She knew her stuff and helped me again. So they have the best customer service I have experienced with any tool company.
2) Quality of the device. This tool is sturdy. It feels like a quality piece with practical and durable components. For example, the little collet nut is easy enough to loosen with your bare fingers, but it locks down tightly without a problem. This tells me that the 'crowns and roots' of the threading inside the nut and the threading on the housing of the unit is of a higher quality than some tools offer. This is a little thing, but it shows a company is detail oriented and not just cranking out parts as cheaply as possible. The housing is light and strong. A great engineering choice in my view. The adjustable pieces on this all work well. It has a metal hanging clip that works well with things like the Dremel Workstation or a hook on a peg board. Even the metal clip is a little better than some tools have. This is a good tool guys.
3) Features. The features on this unit are all easy to use. The blue button to hold the collet in place while loosing the nut or tightening the nut is smooth and works with little pressure (that's a good thing if you just nailed your finger with a hammer). The thumbwheel speed control is variable. Variable speed is important for certain applications (some of them are explained in the 'Quick Start Book' that comes with the unit.
Not only is the variable speed smooth and easy to use, it's positioned so that you do not tend to bump the speed up or down while using it. That's another feature I like. The feel in the hand does not require a cramped hold, and so if you are older or have any kind of hand pain, this unit probably won't intensify your pain.
4) Web support. If you are a visual learner or just don't feel like reading the books (there are two with this unit). Then you can go to the Dremel site and just click on videos. These are short and well done. I really enjoyed that. All the links worked well and the website is clean and up to date, unlike some companies I have worked with recently.
5) Flexibility. One thing that the Hardware store clerks I spoke to and the Dremel person I spoke to did not know, is that this unit really works in attachments that do not specify the 8000 series. I found it works in the workstation as a drill press and as a wood shaper (free hand). The reason for this is that the housing nut matches the other Dremel units. A Dremel employee told me that the reason they don't recommend this model for certain attachments is because this is a battery operated unit. I found my new battery down only about 30% after 20 minutes of cutting and sanding. This unit also works really well with a variety of other brand accessories, like Ace Hardware's accessory packs (they are pretty good with more pieces for the money than other brands). In reality this is the only cordless Dremel that lasts long enough to work in the attachments they offer. So, with this cordless you can add attachments that don't list the 8000 series on the box.
By the way, Dremel staff are trained to distinguish between attachments and accessories. Accessories are the mandrels, cutting discs, grinding and sanding tips, etc.... The attachments are the workstations, router guide, etc... I found that out by accidentally calling an attachment an accessory and then customer support started talking about the tips that go on the tool. It took a few minutes for me to figure out why she wasn't answering my question exactly. I had inadvertantly switched the topic because to the uninformed (me), accessories were the same as attachments. Anyhow, just remember that accessories are the bits and tips. Attachments are the jigs and other things that can be mounted onto the tool to accomplish drill press or routing, etc....
6) Battery power is superior because it is the lithium pack. These last longer and are a major improvement over the two speed cordless that so many have complained about because it does not have a long lasting battery.
7) Storeage case: The case has a spot for everything. The little wrench fits into a spot in the case that keeps it visible and snug. there is a slick spot for the books to slide into in the top half of the housing, which shows about a third of the book. Dremel has the title of the book visible in that third, so if you put it back in as they send it, you can see which book you are taking...the owners manual or the quick start book. The quick start book is a color book with a lot of pictures in it.
This book has become a source of a wide variety of ideas for using the tool to solve problems. Some are common problems and some are really neat. For example, the tell you what bit/piece to put into the tool and give you simple step by step instructions for how to prepare an egg shell and make it into a painted decorative present with a cut away section that enables you to put a photo in it or some decorative pieces. They give step by step pictures/instructions on how to make signs (like a street address sign). For every idea, the show the bit photo and part number needed. All the project ideas are organized into categories like: Outdoor projects, Indoor projects and Gift/Craft projects.
This product is a mature product with a well thought out manual and project (quick start) book. Again I iterate that I've fallen in love with this tool. It's become one of my primary go to tools for small jobs around the house. I'll probably end up using it on my car and at work too. In my view it's a five star tool.
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